This business location has a mixed reputation among customers, which is reflected in its overall rating. It's a real estate agency with a dedicated team, including RE/MAX Associates: Shelly C. Johnson. The agency's working hours are consistent throughout the week, which is a definite plus.While some customers have reported being pleased with the service, others have expressed disappointment and frustration. It seems that the agency could improve its communication and transparency with clients, especially during the home buying process.One customer felt misled by the realtor, who allegedly failed to disclose potential issues with the property. This led to significant problems and financial losses for the client. On the other hand, several customers have praised the agency's knowledge of local neighborhoods and its responsive and professional approach.The agency's accessibility features, including a wheelchair-accessible parking lot and entrance, are a positive aspect. The agency's website and phone number are easily accessible, making it easy for potential clients to get in touch.However, the agency's pricing policies and quality of service have been inconsistent, leading to mixed reviews. Some customers have felt that the agency prioritized the seller's interests over their own, which is a major concern for home buyers.Overall, this business location has its strengths and weaknesses. While it has the potential to provide excellent service, it's essential for customers to be aware of the potential risks and to carefully evaluate the agency's policies and practices before working with them.