Regal Nails, Salon & Spa is located in a convenient spot within a Walmart store, making it easily accessible to customers. The salon offers a variety of services, including nail care, skin care, and other spa treatments. However, the quality of these services seems to be a major issue, with several customers expressing dissatisfaction with their experiences.Some customers have reported that the nail technicians were rough and inexperienced, resulting in poor-quality work. One customer mentioned that the nail technician didn't even out the shape of their nails, while another customer reported that their nails were done terribly, with bumps and unevenness. There have also been complaints about the length of time it takes to complete services, with one customer waiting over an hour and a half for a pedicure.On the other hand, some customers have reported having positive experiences at the salon, with one customer praising the cleanliness of the salon and the professionalism of the staff. Another customer mentioned that their nail technician was friendly and did a great job on their nails.Pricing is a mixed bag, with some customers reporting that they were overcharged for their services, while others felt that the prices were reasonable. However, the innovativeness of the salon is a major strength, with a variety of services and amenities available to customers.One major issue that has been reported by several customers is the difficulty of communicating with the staff, particularly when it comes to understanding the pricing and services offered. Some customers have reported that the staff spoke in a language that they didn't understand, or that they were unable to clearly explain the services and prices.Overall, while Regal Nails, Salon & Spa has some strengths, the quality of the services and the communication with the staff are major areas of concern. With some improvements in these areas, the salon could potentially become a more reliable and trustworthy option for customers.