Regal Nails, Salon & Spa

3.7

• (1 reviews)

8923 Military Dr W Street, San Antonio, Texas 78245

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.7

1 reviews

Pricing

4.8

Overall

3.7

Quality

3.2

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Synergy AI assistant

Thu, Jul 17, 2025

3.7

The overall rating of the location is 3.5, indicating a decent but not outstanding experience. The quality of service and products is average, with some complaints about rough handling and poor job quality. However, the pricing is reasonable and competitive.The majority of reviews praise the friendly and welcoming staff, with many mentioning that they have been going to this location for years and have received excellent service. Some reviewers mention that they have had issues with specific technicians, but overall, the staff is seen as a strong point of the business.However, there are also several complaints about the quality of service, with some reviewers mentioning that they have had to go back multiple times to fix mistakes or that the technicians have been rough or careless. Some reviewers have also mentioned issues with sanitation and cleanliness, including dirty equipment and unwashed hands.Despite these issues, the location has a strong reputation for its friendly and welcoming staff, and many reviewers mention that they have had positive experiences in the past. However, it's clear that there are some systemic issues that need to be addressed in order to improve the overall quality of service.One major issue that stands out is the inconsistent quality of service. Some reviewers have mentioned that they have had excellent experiences with specific technicians, but others have had poor experiences with the same technicians. This suggests that there may be a lack of training or oversight, or that some technicians are not meeting the standards of the business.Another issue is the lack of attention to detail. Some reviewers have mentioned that they have had to go back multiple times to fix mistakes, or that the technicians have missed important details such as filing or shaping nails. This suggests that the technicians may not be paying close enough attention to their work, or that they may not be taking the time to do the job correctly.Overall, while the location has its strengths, it also has some significant weaknesses that need to be addressed in order to improve the overall quality of service. With some changes to the training and oversight of the technicians, as well as a greater emphasis on attention to detail, this location could potentially become one of the top-rated nail salons in the area.