San Antonio
Relax Inn
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This location has a decent rating from clients, but there are some issues that need to be addressed. The building looks okay, with a good exterior and office. However, the rooms are a different story. Several clients have reported finding dead roaches, dirty bathrooms, and lumpy beds. The air conditioning has also stopped working in some rooms. It's clear that the maintenance and cleanliness of the rooms are not a priority.The location is also not very good for families, as one client reported a very rude and obnoxious female staff member. Another client had to deal with a drunk manager who couldn't understand their reservation. On the other hand, a few clients have had good experiences with the service, but these seem to be the exception rather than the rule.It's also worth noting that the location is overpriced, considering the state of the rooms. Clients have reported paying the same price for a nicer hotel just a few miles away. Overall, this location is not recommended unless you're desperate or willing to take a chance on a subpar experience.The management needs to focus on improving the quality of the rooms and providing better customer service. A cleaner and more welcoming environment would go a long way in improving the overall experience for clients.
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