San Antonio
Relax The Back
Overview
Beds & home office furniture focused on comfort & ergonomics, from massage chairs to stand-up desks.
Features
NFC mobile payments
Onsite services
Credit cards
Checks
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
Identifies as women-owned
In-store pickup
Identifies as veteran-owned
Curbside pickup
Assembly service
Identifies as women-owned
Identifies as veteran-owned
Debit cards
Delivery
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Pricing
Innovativeness
Overall
Quality
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The store is conveniently located in Building 255, E Basse Rd Road, Suite 1070, San Antonio City. The business caters to a wide range of customers, including those seeking comfort and ergonomics in their beds and home office furniture. Their products, from massage chairs to stand-up desks, aim to provide relief and support for individuals with back pain or discomfort.The staff is highly knowledgeable and professional, with a focus on providing excellent customer service. They are willing to go the extra mile to ensure that customers find the right product for their needs. Brian, the store director, has received numerous positive reviews for his exceptional service and ability to accommodate customers.The store offers a wide range of products, including high-quality office chairs, massage chairs, and mattresses. They also provide various services, such as assembly and delivery, to make the shopping experience as seamless as possible.However, there is one major issue that some customers have encountered. A customer had issues with a Human Touch whole body 7.1 massage chair, requiring multiple repairs and a long wait time for warranty claims to be processed. While the store has made efforts to address these issues, it highlights the need for improved communication and support for customers with problematic products.Overall, Relax The Back is a great option for those seeking comfort and ergonomics in their furniture. With their knowledgeable staff, wide range of products, and excellent customer service, they are well-equipped to meet the needs of their customers. However, they must work on improving their communication and support for customers with issues to maintain a high level of customer satisfaction.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Shopping
Furniture Stores
Furniture store
Office furniture store
Mattress store
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