Reliable Life Insurance Co

3.8

• (1 reviews)

8318 Jones Maltsberger Rd Road 105, San Antonio, Texas 78216

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Overview

The Kemper family of companies is one of the nation’s leading insurers. With approximately $13 billion in assets, Kemper is improving the world of insurance by offering personalized solutions for individuals, families and businesses.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.8

1 reviews

Overall

3.8

Quality

3.8

Pricing

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

This location is well-represented, with a clean and easily accessible building. The parking lot is suitable for people with mobility issues, and the entrance is also wheelchair-accessible. However, the experience can vary depending on the staff. Some clients have reported excellent service, while others have had issues with rudeness and unorganized behavior. One notable concern is the substandard treatment of customers when it comes to policy claims. A long-time client had a disappointing experience with their homeowners insurance claims, which led them to drop the company. The company seems to have a good relationship with some clients, with one client praising the helpfulness and responsiveness of the staff. However, the same client expressed frustration with the company's handling of their homeowners insurance claims. Another issue is the company's treatment of customers when it comes to policy claims. One client felt taken advantage of when their grandmother's life insurance policy payout was much lower than expected, despite her decades of faithful payments. There is a possibility that the company's performance can vary depending on the individual staff member or the type of service being provided. Some clients have reported excellent experiences, while others have had disappointing ones. The company's working hours are consistent, with the same hours being observed from Monday to Friday. However, it's worth noting that the company is not available on weekends. It's also worth mentioning that the company has received generally positive reviews, with an average rating of 3.6 out of 5 stars. However, the review section is filled with mixed experiences, and some clients have reported being dissatisfied with the company's service.