Remco Auto Insurance

4.4

• (1 reviews)

3615 Nogalitos St Street 1, San Antonio, Texas 78211

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Overview

Remco Insurance specializes in Auto Insurance but also services Homeowners, Renters, Motorcycle, and Commercial Insurance, and many more. With locations all around Texas.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Quality

3.6

Overall

4.4

Pricing

4.8

Innovativeness

4.4

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Synergy AI assistant

Thu, Jul 17, 2025

4.4

This location seems to be a solid choice for various insurance needs. With a well-maintained physical space and wheelchair-accessible features, it's welcoming to visitors. Although there isn't much information about the interior, the property looks well-maintained and clean.The working hours are fairly standard, with the only minor issue being that the store is closed on Sundays. However, customers have expressed satisfaction with the flexible hours, including extended hours during the week and a few hours on Saturdays.Reviews praise the friendly and professional staff, with many complimenting agents like Andrea, Nicole, and Felicia for their exceptional customer service. The general consensus is that the staff is knowledgeable and goes above and beyond to meet customers' needs. This level of service has earned the location a high rating in terms of quality.Pricing is also a strong suit, with customers appreciating the affordable rates and competitive quotes. This is evident in the many positive reviews that mention the location's ability to offer the best prices compared to other insurance providers.While some customers have experienced issues with the responsiveness of the staff, with a few mentioning difficulties in reaching agents or long wait times, the overall sentiment is overwhelmingly positive. Many customers have appreciated the staff's efforts to resolve issues and provide excellent service.The location's innovativeness is also noteworthy, with customers praising the easy payment options and the staff's willingness to explain policy details in a clear and concise manner.However, there are a few negative reviews that highlight areas for improvement. Some customers have experienced difficulties with payments, citing issues with auto payment setup and long wait times for agents to resolve issues. These complaints suggest that the location could benefit from streamlining its payment processes and improving communication between staff and customers.Overall, this location appears to be a reliable choice for insurance needs, with a strong focus on customer service and competitive pricing. While there are areas for improvement, the positive reviews and high ratings suggest that the location is committed to providing excellent service to its customers.