This business location has a negative overall experience based on the customer reviews. The quality of care seems to be inconsistent, with some customers receiving good care from Dr. Reyes, but others experiencing subpar care, including long wait times, unhelpful staff, and a lack of organization. Some customers have reported feeling rushed during appointments, while others have been left waiting for extended periods of time. One of the main issues with this business is the unprofessional behavior of the staff, particularly Marlene, who has been described as rude and unhelpful. Several customers have reported having difficulty getting their questions answered or concerns addressed, which has led to feelings of frustration and anger.The business also seems to struggle with communication, as some customers have reported difficulty getting appointments or being kept informed about their care. Some have even reported being left without necessary medication or being unable to get test results due to the office's poor communication.One customer even reported that the office had no EMR system, and that all patient records were kept on sticky pads in a drawer. This lack of organization and attention to detail is concerning and raises questions about the business's commitment to providing high-quality care.The only positive aspect of this business is the cleanliness of the office, with one customer mentioning that the office was clean and well-maintained. However, this is not enough to outweigh the numerous issues with the quality of care and the behavior of the staff.Overall, this business location seems to have more problems than it does solutions, and customers would be better off looking elsewhere for their healthcare needs.