Richter, Renata

4.1

• (1 reviews)

244 E Nacogdoches St Street, New Braunfels, Texas 78130

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Features

Wheelchair accessible parking lot

Small business

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Reviews

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4.1

1 reviews

Overall

4.1

Quality

4.4

Pricing

4.8

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

This pet food business has a solid reputation with customers. The 3.9 rating on third-party review platforms indicates a good level of satisfaction. However, there are a few concerns. Firstly, the small business location may be a drawback for some customers. The business features a wheelchair-accessible parking lot, which is a plus for customers with mobility issues. The business itself describes itself as a small business, which might affect the level of service provided. The co-brands, Richter and Renata, have contributed to the business's positive image. Renate's expertise as a breeder and her ability to make pets look their best have earned her high praise from customers. The working hours are consistent from Monday to Friday, but the business is closed on weekends. This might be inconvenient for customers who need pet care services on Saturdays and Sundays. Customers have expressed satisfaction with the prices, which are considered reasonable. However, there have been instances where customers felt like they were inconveniencing the business by dropping off their pets. This might be due to the business being run out of a garage in the house. One major concern is the issue of cleanliness. In one instance, a customer returned home to find their pets reeking of dog poop and pee, and looking absolutely filthy and miserable. This suggests that the business may not be maintaining high standards of cleanliness, which is a major concern for pet owners.