Rizo Rebecca DO

2.7

• (1 reviews)

3111 San Pedro Ave Avenue, San Antonio, Texas 78212

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Directions

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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2.7

1 reviews

Overall

2.7

Quality

3.5

Innovativeness

3.0

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Synergy AI assistant

Fri, Jul 18, 2025

2.7

The office of Pediatricians on San Pedro Ave Avenue has a mixed reputation among patients. While some praise the doctors, particularly Dr. Rizo, for their care and compassion, others have been left unimpressed. The biggest issues seem to revolve around the front office staff, who have been described as rude, unprofessional, and unhelpful. Some patients have reported difficulty in getting through on the phone or receiving callbacks, which can be frustrating when trying to schedule appointments or obtain medical records. On the other hand, patients appreciate the doctors' attentiveness and kindness. The office appears to be in need of some improvements, particularly in its customer service and communication. Overall, while there are some redeeming qualities, the office falls short in many areas.The building is wheelchair accessible, with a ramp at the entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. The office hours are limited, with no appointments available on Wednesdays and Sundays.The reviews highlight the inconsistent quality of care and service provided by the office. Some patients have reported excellent experiences with their doctors, while others have encountered significant difficulties. It appears that the office has some good doctors, but the front office staff and administrative aspects of the office are in need of improvement.Given the mixed reviews and the specific issues mentioned, it is essential to approach this office with caution and have realistic expectations about the quality of care and service you will receive. While it is possible to find a good doctor within the office, it may be challenging to navigate the administrative aspects and receive the level of service you deserve.