This location has been around for a while, with flexible working hours that accommodate clients throughout the week. The building is wheelchair accessible, making it easier for everyone to visit. The team, led by Ron and Liza Reyes, seems to be knowledgeable and professional, as seen in their efforts to help clients like one family with buying and selling their home.Despite the good qualities, there have been some issues with communication and reliability. A client mentioned that Liza never returned their phone call, and another one had trouble confirming Ron's employment with Keller Williams Heritage. These concerns are worth considering when looking for a reliable real estate agency.There is a mix of one-star and five-star reviews, which might be a cause for concern. However, it's worth noting that there are very few four- and three-star reviews, suggesting that clients tend to be very satisfied or extremely dissatisfied with their experience. The fact that Ron and Liza take time to listen to and work with their clients is a positive aspect, but it's not enough to compensate for the communication issues. The team's dedication to finding the best price for their clients is commendable, even if it sometimes means lowering the price significantly.It seems that the co-branding with Keller Williams Heritage is intended to give the team more credibility and access to a wider network of clients. However, the lack of transparency about Ron's employment with the company might be a red flag for some clients. Overall, this location is not perfect, but it has some redeeming qualities that might make it worth considering for those looking for a reliable real estate agency.