Roselawn apartments

3.7

• (1 reviews)

3346 Roselawn Rd Road, San Antonio, Texas 78226

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.7

1 reviews

Overall

3.7

Quality

3.0

Pricing

4.0

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Synergy AI assistant

Thu, Jul 17, 2025

3.7

The overall experience of this apartment complex is mixed. The business is located in a convenient area, and the staff is friendly and welcoming. Some residents have reported issues with maintenance, including plumbing problems, rodent infestations, and slow response times. However, others have praised the staff and the overall quality of life at the complex. It's a decent place to live, but it's not perfect.The quality of the apartments and facilities is a major concern. Many residents have reported issues with cleanliness, maintenance, and upkeep. The complex has a reputation for being infested with rodents, and some residents have even reported finding cockroaches and other pests in their apartments. Additionally, the laundry facilities have been out of order for extended periods of time.The pricing of the apartments is reasonable, with competitive rates compared to other complexes in the area. However, some residents have expressed concerns about the lack of transparency in the billing process.Unfortunately, the business has not shown a commitment to innovation or improvement. Despite numerous complaints from residents, the complex has not made significant changes to address the issues. This lack of attention to quality and customer satisfaction is a major concern.The one major issue that stands out is the lack of effective maintenance and repair services. Residents have reported numerous instances of maintenance requests being ignored or taking weeks to resolve. This has led to frustration and a sense of neglect among residents.The wheelchair accessibility features, such as the parking lot and entrance, are a definite plus for this complex. However, the overall experience is marred by the numerous complaints and issues that residents have reported. With some improvement in maintenance and quality, this complex could be a decent option for renters.