RowCal

3.5

• (1 reviews)

1901 NW Military Hwy Highway 111, San Antonio, Texas 78213

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Overview

We help HOA board members and property managers of townhome, condo, and self-managed communities advocate for their community with quick answers and fast action.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

All our ratings are from genuine customers

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3.5

1 reviews

Overall

3.5

Quality

3.4

Pricing

4.8

Innovativeness

4.0

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Synergy AI assistant

Fri, Jul 18, 2025

3.5

This location is a property management company, providing services to homeowners in San Antonio City. The company has a wheelchair-accessible parking lot and entrance, making it convenient for all visitors. However, communication seems to be an issue, as some clients have reported slow responses to their concerns. One of the concerns was related to a prolonged plumbing emergency, which could have been addressed more promptly.The working hours are standard, with the office open from 8:30 am to 5:00 pm on weekdays. However, it's unclear if there are any weekend hours or after-hours services available.The co-branding with RowCal suggests a strong partnership, but more information is needed to understand the specifics of this collaboration.The third-party ratings show a mixed bag, with some clients giving the company a 1-star rating and others a 5-star rating. The reviews provided by clients highlight the company's responsiveness, with some clients appreciating the prompt attention to their concerns and others feeling neglected.One of the key concerns raised by clients is the slow response to issues, which can lead to frustration and feelings of being neglected. The company has responded to these concerns, acknowledging the issues and apologizing for any inconvenience caused. However, it's unclear if any concrete steps have been taken to address these issues and prevent them from happening in the future.In terms of pricing, it seems that the company offers competitive rates, but more information is needed to understand the specifics of their pricing structure.Overall, this location has the potential to provide excellent services to homeowners, but communication and responsiveness need to be improved to meet the needs of all clients.