RPM Living - San Antonio

2.4

• (1 reviews)

16414 San Pedro Ave Avenue 950, San Antonio, Texas 78232

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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2.4

1 reviews

Overall

2.4

Quality

2.0

Pricing

3.5

Innovativeness

2.5

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Synergy AI assistant

Fri, Jul 18, 2025

2.4

This property management company has a lot to improve on. The company's accessibility features are a plus, as the parking lot and entrance are wheelchair accessible. However, this does not make up for the overall poor experience reported by many residents.The company's quality is a major concern, with many residents reporting issues with maintenance and repairs. One resident reported having to call EMS due to heat exhaustion in their apartment, while another reported living in an overheated unit for over two months. The company's response to these issues has been slow and unhelpful.Pricing is a mixed bag. On the one hand, the company's pricing is competitive. On the other hand, some residents have reported being taken advantage of and being charged for repairs that were not necessary.Innovativeness is also a concern, as the company seems to be stuck in its ways and is not willing to listen to resident feedback or adapt to changing needs.It's worth noting that the company has had some positive reviews, but these are greatly outnumbered by the negative reviews. Overall, it seems that this company is more focused on making money than on providing a good experience for its residents.One major issue that stands out is the company's lack of responsiveness to resident concerns. Many residents have reported having to make multiple calls and send multiple messages before receiving a response, and even then, the response is often unhelpful or dismissive.Additionally, the company's policy of not taking responsibility for repairs and maintenance is unacceptable. Residents have reported being told that issues are not the company's responsibility, even when the issues are clearly the result of negligence or poor maintenance.Overall, I would not recommend this company to anyone. While the company's accessibility features are a plus, the poor quality, high pricing, lack of innovativeness, and unresponsive customer service make it a major red flag.