This business location seems to be a reliable option for home aircon repair services. They have a good overall rating, but it's clear that there are some issues with their service. The only issue that stands out is the lack of responsiveness and professionalism displayed by one of their technicians. A client reported being left with no explanation or resolution after the technician visited their home. However, the company's owner responded to this concern, and it seems that they were hired by a home warranty company, which might have caused some confusion. The business has received mostly positive feedback, with clients praising their technicians' efficiency, professionalism, and kindness. The company also seems to be committed to resolving issues and addressing customer concerns. The prices for their services are competitive, but the quality of their work seems to vary depending on the technician. Overall, this business location has its strengths and weaknesses, and it's essential to weigh these factors before making a decision.