The business has a physical presence in a convenient location on San Pedro Ave Avenue, with a wheelchair-accessible parking lot and entrance. They offer services from Monday to Friday, from 08:30 to 16:00. The company is affiliated with RVR Taxes Corporation and has a website with a contact page. However, one client experienced issues with the company's communication and tax filing, with over three months passing before their taxes were electronically filed, and numerous phone calls going unanswered. On the other hand, another client had a very positive experience with the company's one-on-one customer service.