The business has an overall rating of 4.6 out of 5, which indicates a high level of customer satisfaction. The quality of services is also high, with an average rating of 4.4 out of 5. The pricing is competitive, with an average rating of 4.5 out of 5. However, the innovativeness of the business is somewhat lacking, with an average rating of 4.4 out of 5.The business has a wide range of services, including nail art, pedicures, and manicures. The staff is friendly and welcoming, with many customers praising the excellent customer service. The business has a clean and pleasant atmosphere, with comfortable seating and modern facilities.However, some customers have reported issues with wait times and long queues, which can be frustrating for those who are in a hurry. Additionally, some customers have reported that the business can be quite pricey, although this is not necessarily a bad thing, as the quality of services is generally high.One customer reported a particularly poor experience, where they were left waiting for over 30 minutes without being attended to. This issue was addressed by the owner, who apologized for the inconvenience and offered to make it right.Overall, the business has a lot to offer, with high-quality services and a welcoming atmosphere. However, there are some areas for improvement, particularly with regards to wait times and pricing. With a bit of attention to these issues, the business could easily become a 5-star establishment.