The business has received mostly negative reviews. The majority of guests have reported issues with cleanliness, staff behavior, and overall quality of the rooms. Many have also complained about the lack of amenities, such as microwaves and telephones, as advertised. Some guests have reported finding roaches, blood splatters, and bullet holes in the walls. On the other hand, a few guests have reported positive experiences, such as clean rooms and friendly staff. However, these positive reviews are outnumbered by the negative ones. The location is close to restaurants and convenient stores, but it's also been described as "ghetto" and "extreme." The staff has been described as "rude," "hateful," and "judgmental." The hotel's overall condition is old and worn down, with small rooms and outdated bathrooms. Some guests have reported issues with the air conditioning and the noise level. The hotel's address is Building 2610, Culebra Rd Road, San Antonio City, and it's co-branded with Sahara Motel.