business or service...

San Antonio

Saks Fifth Avenue

4.3

• (1 reviews)

611 5th Ave Avenue, New York, New York, 10022

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Overview

Posh department store chain carrying designer apparel, shoes & accessories, plus home goods & more.

Features

NFC mobile payments

Women's clothing

Transgender safespace

Wi-Fi

Onsite services

Credit cards

In-store shopping

Wheelchair accessible entrance

Men's clothing

Appointment required

In-store pickup

Quick visit

LGBTQ+ friendly

On-site parking

LGBTQ+ friendly

Same-day delivery

Wheelchair accessible restroom

Debit cards

Restroom

Delivery

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

4.1

Pricing

4.5

Overall

4.3

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

The store's overall rating is 4.2 out of 5, indicating a generally high level of quality and customer satisfaction. The quality of the products and services is rated 4.1 out of 5, with some customers expressing disappointment with the quality of certain items. The pricing is rated 4.5 out of 5, with some customers feeling that the prices are high but worth it for the quality and luxury brands offered. The innovativeness of the store is rated 4.5 out of 5, with some customers praising the store's ability to adapt to changing fashion trends and offer unique experiences.The store's strengths include its wide selection of luxury brands, high-quality products, and excellent customer service. However, some customers have reported issues with the store's return policy, online shopping experience, and customer service.One notable issue that has been reported by several customers is the store's return policy, which some have found to be overly complicated and unfair. Some customers have also reported difficulty with online shopping, including issues with shipping and returns. Additionally, some customers have reported receiving poor customer service from certain employees.Despite these issues, the store remains a popular destination for luxury shopping and is known for its high-end brands and excellent customer service. With some improvements to its return policy and online shopping experience, the store could further enhance its reputation and customer satisfaction.Some customers have also praised the store's unique experiences, such as its holiday displays and events. However, others have reported that the store can be overwhelming and difficult to navigate, especially for those who are not familiar with luxury shopping.Overall, Saks Fifth Avenue is a high-end department store that offers a wide selection of luxury brands and excellent customer service. While it has some areas for improvement, the store remains a popular destination for those seeking high-end shopping experiences.