This location has a diverse range of reviews, but some issues make it less than perfect. On one hand, many reviewers have had excellent experiences with the spa, praising the quality of their services and the friendly staff. For example, some reviewers have loved their hair styling, nail care, and facials, and have appreciated the relaxed and luxurious atmosphere. They also like the variety of products sold at the spa, including skin care products that they swear by. On the other hand, some reviewers have had negative experiences, including being targeted by aggressive sales tactics. One reviewer was particularly unhappy with the way they were sold a $1000 LED eye device, which they later found in the room of their elderly mother who was bedridden. Another reviewer was disappointed with the high pressure sales pitch and the lack of follow-up after they mailed back empty bottles. There are also concerns about the rudeness of some staff members, who have been reported to be argumentative and pushy. Overall, while this location has some great qualities, it seems to be working on addressing some major issues.