This Government Service location has its fair share of ups and downs. The working hours are straightforward, with the same schedule every day of the week, except for Sundays when it's closed. The address and phone number are easy to find, and the location is wheelchair accessible, with a parking lot and entrance designed for people with mobility issues.However, there are some issues that need to be addressed. The staff seems to be the main problem, with many reviewers complaining about their rudeness, laziness, and inability to answer phone calls. Some reviewers had to wait for hours to get seen, even with an appointment, and the wait times were unpredictable. This is not what you would expect from a government service, which should be efficient and helpful.On the other hand, there are some positives to mention. A few reviewers had a great experience, with friendly and helpful staff, and a quick and efficient process. They praised the clinic's location, which is conveniently situated in the heart of the east side. The staff at the clinic seemed to be friendly and professional, and they were able to get the job done quickly.One major issue that stands out is the lack of communication and organization at the clinic. Many reviewers mentioned that it was impossible to make an appointment over the phone, as the voicemail was always full. This makes it difficult for people to plan their visit and can lead to frustration and wasted time.Overall, this Government Service location has a lot of potential, but it needs to work on its staff and communication skills. With some improvements, it could become a more reliable and efficient service for the community.