The parking garage is conveniently located near the University of Texas campus, making it a popular choice for students and visitors. The accessibility features, such as wheelchair-accessible parking lots and entrances, are a plus. However, the parking prices can be steep, especially considering that the rates reset at midnight, resulting in double charges for overnight parking. Some users have reported issues with the machines not reading tickets, and the staff can be unhelpful. Despite these issues, the garage has its loyal customers who praise its cleanliness and ease of use. One notable issue that has been reported is the misrepresentation of parking fees, with some users being charged extra for small infractions.