San Antonio
Sapna Patel
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
Quality
Overall
Pricing
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This location is a medical practice specializing in endocrinology and nuclear medicine. The team, led by practitioner Sapna Patel, is committed to providing high-quality care to patients. However, the quality of service seems to be inconsistent, with some patients experiencing difficulties in scheduling appointments and receiving inadequate support from the front desk staff.The location is wheelchair accessible, with ramps and elevators providing easy access to the building and the medical practice itself. The restroom is also wheelchair accessible, making it convenient for patients with mobility issues.The team is friendly and attentive, with many patients praising Dr. Patel's care and concern for their wellbeing. However, the practice's planning and organization seem to be lacking, as evidenced by the difficulties some patients have faced in scheduling appointments and receiving adequate support.One issue that stands out is the lack of clear communication and follow-through from the practice. Some patients have reported being left on hold or not receiving callbacks after leaving a message, which can be frustrating and make it difficult for patients to get the care they need.The location has a strong online presence, with a clear and easy-to-use website that provides valuable information for patients. However, the practice's phone system can be cumbersome, with some patients reporting difficulties in getting through to a live person.Overall, this location has a lot to offer, including a skilled and caring team and a commitment to accessibility. However, it could benefit from improving its planning and communication to ensure that patients receive the best possible care.
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Categories
Medical Service
Other Medics
Internist
Practitioner service location
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