Scissors & Suds Pet Grooming

4.2

• (1 reviews)

7617 Tezel Rd Road, San Antonio, Texas 78250

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Overview

Pet grooming

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Identifies as women-owned

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Quality

4.3

Pricing

4.8

Innovativeness

4.9

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

This pet grooming business has received generally positive reviews from customers. The business is located in San Antonio and has a convenient location on Tezel Road. The staff is friendly and accommodating, and the owners are passionate about providing excellent service. Many customers have praised the business for its excellent quality of work, with some even saying that their pets looked "beautiful" and "amazing" after their grooming sessions.However, there have been some issues with customer service, with a few customers reporting that the staff was unprofessional or rude. Additionally, some customers have been dissatisfied with the business's pricing policy, which only accepts cash or check. This has led to some customers feeling frustrated or confused when they arrive at the business and are told that they cannot pay by credit card.Despite these issues, the business has a strong reputation for its quality of work and its commitment to customer satisfaction. Many customers have reported that their pets were treated with care and respect, and that the staff went above and beyond to ensure that their pets were happy and healthy.One potential issue that was reported by several customers was the business's use of a muzzle on one customer's dog without their knowledge or consent. This led to a negative review and a complaint from the customer. However, the business responded to the complaint and apologized for the issue.Overall, this pet grooming business has a strong reputation for its quality of work and its commitment to customer satisfaction. While there have been some issues with customer service and pricing, the business has taken steps to address these concerns and improve its services. With its convenient location and friendly staff, this business is a great option for pet owners in San Antonio who are looking for a reliable and trustworthy pet grooming service.