This business location seems to have some positive aspects, but also some areas for improvement. The overall score is 3.1, indicating a mediocre experience. The quality of the apartments is not impressive, scoring 2.4, suggesting that they may not meet the expectations of potential renters. On the other hand, the pricing is relatively competitive, scoring 4.5. However, the lack of innovation in the business model is noticeable, with no score provided for this category.The business operates with limited hours, from Monday to Friday, which may not be convenient for everyone. The presence of wheelchair-accessible parking and entrance is a plus, but it is not enough to make up for the other shortcomings. The lack of responsiveness to phone calls and the fact that the office is often closed are major concerns.Despite some positive reviews, the majority of feedback is negative, with many reviewers expressing frustration with the business's lack of communication and responsiveness. Some reviewers have even reported being unable to get in touch with someone from the business, which is unacceptable for a business that provides essential services like housing.One major issue that stands out is the business's inability to answer phone calls in a timely manner. This is a critical aspect of customer service, and it seems that the business is falling short in this regard.