Self-Storage at U-Haul

4.0

• (1 reviews)

4502 Rigsby Ave Avenue, San Antonio, Texas 78222

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Overview

Reserve a moving truck rental, cargo van or pickup truck in Southaven, MS. Your truck rental reservation is guaranteed on all rental trucks. Rent a moving truck in Southaven, MS today.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

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4.0

1 reviews

Quality

3.1

Innovativeness

4.5

Overall

4.0

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.0

This U-Haul location is a decent choice for those in need of storage, transportation, and parking services. However, it's essential to be aware of the inconsistent quality of service, which can make or break the experience. The staff, particularly the employee Troy, seem to lack clarity and consistency in their communication, which was concerning during the client's recent visit.Although the pricing is highly competitive, with some customers even praising the great deals, it's crucial to consider the potential drawbacks of doing business with this location. The staff, despite some excellent interactions, can sometimes be unprofessional and dismissive, leading to frustration.The availability of wheelchair-accessible parking and entrance is a notable feature, making it more inclusive for customers with mobility issues. The variety of services, including onsite options, is also a plus. However, the innovativeness of the location seems to be hindered by the inconsistent quality of service and unclear communication from the staff.Overall, while this location has its strengths, it's essential to be cautious and prepared for potential issues, especially when dealing with staff like Troy. With some improvements in service quality and communication, this location could become a more reliable choice for customers.A noticeable issue with this location is the lack of professionalism and clarity in the communication from the staff, particularly with Troy, which can lead to frustration and disappointment for customers.