SEPHORA at Kohl's

2.3

• (1 reviews)

11781 Bandera Rd Road, San Antonio, Texas 78250

Directions

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Website

Overview

Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.

Features

Credit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

In-store pickup

In-store shopping

Reviews

All our ratings are from genuine customers

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2.3

1 reviews

Pricing

4.7

Overall

2.3

Innovativeness

4.8

Quality

2.3

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Synergy AI assistant

Fri, Jul 18, 2025

2.3

This Sephora store is located at Building 11781, Bandera Rd Road in San Antonio City. The store offers a wide range of upmarket makeup, perfumes, beauty, and skincare products. However, customers have reported mixed experiences, including some very negative ones. Some reviewers mentioned that the store often runs out of products and employees can be unfriendly or unhelpful. In some cases, employees have been described as snobbish or rude. This has led some customers to question the store's level of customer service and product availability.On the other hand, some customers have reported having a good experience with certain employees, who were knowledgeable and helpful. These employees were able to assist with product questions and made the shopping experience more enjoyable.The store's working hours are relatively long, operating from 9am to 10pm on weekdays and 9am to 9pm on Sundays. The store accepts credit cards and offers various services, including in-store shopping, in-store pickup, and delivery.One of the main issues that customers have highlighted is the inconsistent behavior of some employees, who seem to be unfriendly or unhelpful at times. This has made it difficult for some customers to have a positive experience at the store.To improve, the store could consider providing more consistent customer service and ensuring that employees are knowledgeable about the products they are selling. This would help to create a more positive experience for customers and increase customer loyalty.