Sergio Leyva: Allstate Insurance

4.5

• (1 reviews)

10609 I-10 Street 206, San Antonio, Texas 78230

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Overview

4.77/5 Stars (323 Reviews) - Home, Life and Car Insurance near you. Allstate Insurance Agent in Grand Junction CO 81505. Get a free quote today!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Online appointments

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Pricing

4.5

Overall

4.5

Innovativeness

4.5

Quality

4.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

The business is located in San Antonio City and offers various types of insurance, including life, home, and car insurance. The agency is wheelchair accessible and has on-site services available. The working hours are from Monday to Friday, 9:00 AM to 5:00 PM, with online appointments also available. The agency has a high rating on third-party platforms, with an average rating of 4.5 out of 5 stars based on 79 reviews. Most of the reviewers praised the agency's customer service, staff, and the agent's expertise. However, there were a few negative reviews that mentioned issues with claims processing and communication.The overall score is 4.5, indicating a high level of satisfaction with the agency's services. The quality score is 4.0, suggesting that the agency provides good quality services, but there is room for improvement. The pricing score is 4.5, indicating that the agency's prices are competitive and reasonable. The innovativeness score is 4.5, suggesting that the agency is innovative and forward-thinking in its approach to insurance services.One of the notable issues mentioned in the negative reviews is the long processing time for claims and the lack of communication with customers. It seems that some customers had to wait for a long time to get their claims processed, and they were not kept informed about the status of their claims. This is a concern that the agency should address to improve its services and customer satisfaction.Overall, the agency seems to be providing good quality services, with a strong focus on customer service and expertise. However, there is room for improvement in terms of claims processing and communication.