Shacklett Insurance Team: Allstate Insurance

4.0

• (1 reviews)

8131 I-10 Street 105, San Antonio, Texas 78230

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Overview

4.77/5 Stars (323 Reviews) - Home, Life and Car Insurance near you. Allstate Insurance Agent in Grand Junction CO 81505. Get a free quote today!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Online appointments

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Reviews

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4.0

1 reviews

Overall

4.0

Quality

3.6

Pricing

4.9

Innovativeness

4.4

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Synergy AI assistant

Fri, Jul 18, 2025

4.0

This location seems to be a good option for people looking for insurance services. The accessibility features such as wheelchair-accessible parking lot and entrance make it easy for people with disabilities to visit. The onsite services and online appointments options are convenient for customers who prefer to have face-to-face interactions or those who are busy and cannot visit in person.The variety of insurance services offered, including life, home, and car insurance, suggests that the location is well-equipped to meet the diverse needs of its customers. The presence of a dedicated team and the ability to bundle plans to save money are also attractive features.However, some customers have expressed concerns about the lack of personal interaction with agents, with one customer stating that they had to leave a message and wait for a call back, which could be frustrating for those who prefer to discuss their insurance needs in person.Overall, this location seems to be a reliable option for customers who are looking for affordable insurance options. However, potential customers should be aware of the possibility of limited personal interaction with agents.Despite some issues with customer service, many customers have reported positive experiences, citing excellent service, competitive rates, and helpful staff. Some customers have also appreciated the ability to save money by bundling plans and the willingness of the team to work with them to find the best solutions.One notable issue that has been reported is the company's handling of claims. A few customers have expressed frustration with the company's response to their claims, citing difficulty in getting help and feeling that their claims were not taken seriously.It's worth noting that the company's policy of only renewing policies for customers who do not file claims may be seen as unfair by some customers. This policy may be a deterrent for customers who have had to file claims in the past, as they may be hesitant to continue their business with the company.Overall, this location seems to be a good option for customers who are looking for affordable insurance options and are willing to work with the team to find the best solutions. However, potential customers should be aware of the possibility of limited personal interaction with agents and the company's policy on renewing policies for customers who have filed claims.