The staff of Sharon Buckley CPA PC are friendly and welcoming, creating a safe and inclusive environment for their clients. They are willing to go the extra mile to help their clients, as demonstrated by the numerous 5-star reviews. The office is well-organized and efficient, with a convenient location and accessible parking.However, the portal system used by the office can be problematic, with some clients reporting difficulty in getting in touch with the staff or receiving timely notifications. Additionally, there have been instances where clients have not received the service they expected, leading to lower ratings.The office is LGBTQ+ friendly and has a transgender safe space, which is a significant plus for clients who value inclusivity. The office also offers appointments and has wheelchair-accessible parking and entrance.While the office has its strengths, there are areas for improvement, particularly in terms of communication and follow-through. With some adjustments, this office has the potential to be a top-rated destination for tax preparation and accounting services. It is worth noting that there are some issues with customer service, which can be frustrating for clients. The office would benefit from improving their communication with clients, especially through their portal system.