San Antonio
Shawna Corley
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This location is a financial advisor and other medical service provider, but it seems to have its drawbacks. The place is wheelchair accessible, which is a positive feature. However, the location's staff seems to have communication issues, as the clients' feedback shows that they were not well-informed about the report's status. One client felt that the assessment was rushed and lacked depth, which led to inaccurate conclusions. Another issue is that the provider didn't follow up with the client proactively, and when asked for updates, they dodged phone calls and texts. This experience was not only unprofessional, but it was also personally damaging for the client. Unfortunately, the provider's lack of transparency and poor communication skills seem to be common issues.
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Categories
Medical Service
Other Medics
Financial Service
Financial Advisors
Counselor
Practitioner service location
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