Shell

3.5

• (1 reviews)

2718 FM725 Street, New Braunfels, Texas 78130

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Overview

Find the nearest petrol, diesel, gas, LNG and hydrogen station or charging point (or fast charger). View the available fuels, EV charging options at Shell Recharge and in-store offers at the station. Navigate easily and directly to a Shell station near you and enjoy a delicious coffee, snack or fresh sandwich from our Shell Café along the way.

Features

Debit cards

NFC mobile payments

Wheelchair accessible restroom

Restroom

Car wash

Diesel gas

Propane exchange

Convenience store

ATM

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Reviews

All our ratings are from genuine customers

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3.5

1 reviews

Pricing

4.7

Overall

3.5

Quality

3.6

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Synergy AI assistant

Thu, Jul 17, 2025

3.5

This Shell location has a lot to offer, but with some mixed results. The friendly staff, including the manager, assistant manager, and employees like Susie, Arley, and Angelica, make a great impression. They are helpful, dedicated, and provide excellent service, as seen in the positive reviews. The location is well-maintained, with clean facilities and amenities like a convenience store, ATM, and restrooms. They also offer a variety of services, including propane exchange, diesel gas, and car wash.However, some issues have been reported. In the past, customers have experienced long wait times, dirty pumps, and slow service. One customer even reported being asked to show their ID and being told they were cutting in line. Another customer had a negative experience with a cashier who was rude and disrespectful.It's worth noting that the location's working hours seem to be 24/7, which is convenient for customers who need to stop by at any time. They also accept various payment methods, including NFC mobile payments and debit cards.One of the major issues is the store's tendency to lock its doors early, leaving customers wondering why they were closed so soon. This is highlighted in one of the negative reviews.Overall, this Shell location has some great aspects, but also some areas for improvement. With a bit more attention to customer service and operational issues, it could be an even better experience for its customers.