This Shell location has its strengths and weaknesses. The address is Building 4660, Thousand Oaks Dr Drive, San Antonio City, and it's open 24/7, which is convenient for customers who need to fuel up or grab essentials at any time. The location has an NFC mobile payments system, which is a modern touch. However, some customers have complained about the cleanliness and maintenance of the store. The convenience store is well-stocked, but some items appear to be old and dusty. The public restroom is wheelchair-accessible, which is a plus.Some customers have had issues with the customer service, citing rude behavior from employees. There have been reports of shortchanging customers and intentionally scamming them. This has left a bad taste in the mouths of some customers. On the other hand, some customers have praised the friendly staff and nice people who work at the BBQ place in the parking lot.The location has a car wash facility, which is a useful feature for customers who need to clean their vehicles. However, some customers have reported issues with the pumps taking a long time to fill up with gas. The location also has a propane exchange facility, which is a convenient service for customers who need to exchange their propane tanks.Overall, this Shell location seems to have some issues with customer service and maintenance, but it also has some positive features, such as 24/7 operation and a convenient car wash facility.