Shivam Medical Group

3.5

• (1 reviews)

8518 Culebra Rd Road 107, San Antonio, Texas 78251

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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3.5

1 reviews

Overall

3.5

Quality

3.1

Pricing

2.5

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

3.5

This business has an average rating, with both positive and negative reviews. The quality of care is a mixed bag, with some patients expressing concerns about being heard and taken seriously by the medical staff. Pricing is a major issue, with several patients complaining about high costs and billing errors. However, some patients praise the innovativeness of the medical group, which suggests that they are using new and effective approaches to patient care. The most notable issue with this business is the lack of communication and empathy from the medical staff, which has led to feelings of frustration and mistrust among some patients.One patient reported feeling "taken advantage of" after being prescribed unnecessary tests and treatments, while another patient felt "dismissed and humiliated" by a nurse practitioner who failed to listen to their concerns. These incidents suggest that the business may need to work on improving its communication and empathy skills in order to provide better care for its patients.On the other hand, some patients have had positive experiences with the business, praising the friendly and helpful staff, as well as the doctor's bedside manner. One patient noted that the doctor took the time to listen to their concerns and provided a thorough explanation of their diagnosis and treatment options. However, these positive experiences are somewhat overshadowed by the negative reviews, which suggest that the business still has work to do in terms of improving its quality of care and communication with patients.