Silk Nail Salon & Spa

3.6

• (1 reviews)

7336 San Pedro Ave Avenue, San Antonio, Texas 78216

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Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

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Reviews

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3.6

1 reviews

Overall

3.6

Quality

2.9

Pricing

4.5

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

3.6

This nail salon has an average overall score, with some areas standing out more than others. Quality of service is a concern, with multiple customers reporting poor workmanship and uneven results. Pricing is a strong point, with many customers mentioning the reasonable cost of services. Innovativeness is also a positive aspect, with some customers praising the salon's unique approaches and products.However, there are several issues that need to be addressed. The salon has received several complaints about professionalism, with some customers reporting rude or unskilled technicians. Cleanliness is also a concern, with some customers mentioning poor sanitation and hygiene practices. In some cases, customers have reported having to redo their nails or experiencing painful or uncomfortable experiences.Despite these issues, the salon has also received many positive reviews, with some customers praising the friendly staff and welcoming atmosphere. Some customers have mentioned that the salon is a good value for the price, with many services available at a reasonable cost. However, it's clear that the salon needs to improve its quality of service and cleanliness to meet the expectations of its customers.To improve, the salon should focus on providing better training and supervision for its technicians, as well as improving its cleanliness and sanitation practices. This could involve regular training sessions, increased oversight, and improved protocols for sanitizing and disinfecting equipment and surfaces. By addressing these issues, the salon can improve its overall quality and reputation, and provide a better experience for its customers.