This location is a great choice for travelers looking for personalized service. The staff is knowledgeable and helpful, making the planning process smooth and enjoyable. However, there were some concerns about the business hours, as it seemed to be quite limited, especially on weekdays. It's essential to call ahead and schedule an appointment to ensure you get the time you need. One notable issue is the lack of availability on Mondays and Tuesdays, which may cause inconvenience for some customers.The location has a welcoming atmosphere, and the team takes pride in being a women-owned, veteran-owned, and Black-owned business. They actively promote inclusivity, being LGBTQ+ friendly and transgender safe. The accessibility features, including a wheelchair-accessible parking lot and entrance, make it easy for everyone to visit. You can also book online appointments, which is a convenient option. It's great that they have collaborated with Sky High Travel, offering a wide range of travel services.During the operating hours, you can expect to find a comfortable and safe space, perfect for planning your next adventure.