San Antonio
Sonic Drive-In
18.43
18.43
Overview
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
Features
Credit cards
Debit cards
Outdoor seating
Takeout
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Dinner
Dessert
Seating
Restroom
Free parking lot
Parking
Delivery
Lunch
Late-night food
Lunch
Free street parking
Kids' menu
Quick bite
Casual
Good for kids
Breakfast
Dogs allowed outside
Breakfast
No-contact delivery
Dogs allowed
Photos & videos
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Quality
Overall
Innovativeness
Pricing
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This Sonic Drive-In location has a mixed reputation among customers. On one hand, some customers have praised the friendly service and tasty food, with one reviewer noting that the staff is "very friendly and courteous." Others have appreciated the quick service and good food, with one reviewer saying that the "service and food was great."
On the other hand, many customers have complained about the slow service and long wait times, with some reviewers waiting up to 30 minutes for their orders. Some have also reported receiving incorrect orders or missing items, which can be frustrating and disappointing. One reviewer noted that they had to wait 20 minutes for a bag of ice, and when they finally received it, the card was not included, and the receipt was not provided.
It's worth noting that some reviewers have praised the location's efforts to accommodate customers with disabilities, with one reviewer noting that the drive-thru is wheelchair-accessible. However, others have reported issues with the accessibility of the seating area and restrooms.
One of the biggest issues with this location is the consistency of the service. Some reviewers have reported that the staff is friendly and attentive, while others have complained about the slow service and long wait times. This inconsistency can be frustrating for customers who are looking for a quick and reliable dining experience.
Overall, this Sonic Drive-In location has its strengths and weaknesses. While some customers have had positive experiences, others have been disappointed by the slow service and long wait times. To improve the overall experience, the location could focus on providing more consistent service and addressing the issues with the accessibility of the seating area and restrooms.
One issue that stands out is the slow service and long wait times, which can be frustrating for customers. This is a common complaint among reviewers, and it's something that the location could work on to improve the overall experience.
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