The business, located at Building 6341, Old Pearsall Rd Road, San Antonio City, has a generally poor reputation among customers. Many reviewers have expressed frustration with the slow service, long wait times, and issues with ordering. Some customers have reported receiving incorrect orders, while others have had issues with the drive-thru not functioning properly. The quality of the food has also been a concern, with some reviewers stating that the food was cold, overcooked, or had an unpleasant taste. Pricing is a mixed bag, with some reviewers finding it reasonable and others feeling that it was too high. Innovativeness is not a concern as the business seems to be following the traditional fast-food model.Some reviewers have highlighted specific issues with the business, such as the lack of a functioning drive-thru, the long wait times, and the slow service. Others have expressed frustration with the ordering process, citing issues with the intercom and the inability to place orders. Some reviewers have also mentioned that the business seems to be understaffed, which may contribute to the long wait times and slow service.Despite these issues, there are a few reviewers who have had positive experiences at the business. They have praised the service, the quality of the food, and the value for the price. However, these positive reviews are far outnumbered by the negative ones, and it appears that the business has a significant number of dissatisfied customers.Overall, the business has a reputation for being slow, unresponsive, and lacking in quality. While there may be some positives to be found, the majority of reviewers have expressed significant frustration with their experiences.