San Antonio
South San Antonio Medical
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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This business location seems to have some problems. The first impression of the staff is not good. The receptionist acts like they are the only doctor in the city. The customers were unhappy with the service and had to deal with issues like long wait times, and rude behavior from the doctor. One customer had to wait from 10:00 to 12:00, which is a long time to wait for a medical appointment. The copay was also a surprise to one customer, who was charged $50 instead of $40. The customer service is poor, and the manager did not handle the situation well. The manager told the customer to take their business elsewhere, which is not a good way to treat customers. The location has wheelchair accessible restrooms, parking lots, and entrances, which is good. The location is co-branded with South San Antonio Medical, which might be a good thing for some customers. Overall, this business needs to improve its service and communication with customers.
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Categories
Medical Service
Hospitals
Medical clinic
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