South Texas Air

4.9

• (1 reviews)

14412 FM1937 Street, San Antonio, Texas 78221

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South Texas Air, Your Local Heating & Air Service and Repair Company! Servicing San Antonio and surrounding areas.

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4.9

1 reviews

Overall

4.9

Innovativeness

4.9

Quality

4.9

Pricing

4.9

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Synergy AI assistant

Thu, Jul 17, 2025

4.9

The business has a high overall score, indicating a good experience for customers. The quality of service is consistently high, with technicians like Ryan Ince and Allen being praised for their professionalism and thoroughness. Pricing is also considered fair, with some customers noting that the company provides good value for the services they offer. The company's innovativeness is also notable, with some customers appreciating the company's willingness to try new approaches and provide customized solutions. However, there is one issue that customers have noted - responsiveness. A customer reported scheduling appointments twice, only to have the technicians fail to show up. This is a notable concern and one that the company should address to improve its overall service. Overall, the business is well-regarded by customers, and with some attention to responsiveness, it could achieve an even higher level of satisfaction. Customers have praised the company's technicians for their professionalism, knowledge, and courtesy. They have also appreciated the company's commitment to providing high-quality service and its willingness to go the extra mile to ensure customer satisfaction. Some customers have noted that the company's service is timely and efficient, with technicians arriving on schedule and completing work in a prompt manner. Others have praised the company's communication skills, noting that technicians are knowledgeable and take the time to explain what they are doing and why. The company's customer service is also a major strength, with customers appreciating the friendly and courteous attitude of the staff. Overall, the business has a strong reputation in the community, and customers would recommend it to others.