SOUTH TEXAS CENTER FOR PEDIATRIC CARE

2.2

• (1 reviews)

94 Briggs Ave Avenue 500, San Antonio, Texas 78224

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Directions

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Appointment required

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Reviews

All our ratings are from genuine customers

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2.2

1 reviews

Overall

2.2

Quality

2.0

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

2.2

This location has multiple issues that make it difficult for customers to have a good experience. The quality of care is a major concern, with many customers reporting unprofessional and incompetent staff, long wait times, and misdiagnoses. While the pricing is reasonable, this is not enough to make up for the poor quality of care. There is also a lack of innovation in the way the office is run, with customers often having to wait for extended periods of time and being kept on hold when trying to get in touch with the office. One major issue that stands out is the incompetence and unprofessionalism of the staff. Many customers have reported being spoken to rudely, being kept on hold for extended periods of time, and being treated with a lack of empathy. This is not what you would expect from a pediatrician's office, and it is a major turn-off for customers.Another issue is the lack of follow-up and communication with customers. Many customers have reported being left in the dark about their child's care, with no updates or communication from the office. This can be frustrating and worrying for parents, and it is something that the office needs to improve on.The office's hours and availability are also a concern. Many customers have reported being unable to get in touch with the office or get an appointment, and being told that the office is closed when they arrive. This can be inconvenient and frustrating for customers.Overall, this location has a lot of work to do in order to improve the quality of care and customer experience. With some changes and improvements, this could be a great location for families in the area.