This construction and modeling business has a solid reputation. The regular clients seem to be very pleased with the quality of work and professionalism of the staff. The owners answer promptly to the comments and appreciate the clients' feedback. The business has a unique feature of being owned by a Latino individual, which might make some clients feel more comfortable. It's worth mentioning that the company is also LGBTQ+ friendly, which is a big plus for those who value inclusivity.
The staff seems to be knowledgeable and helpful, able to guide clients through the process of choosing the right materials and completing the job efficiently. The business has received several awards and positive reviews, which speaks to its reliability and quality of work.
However, there is one issue that has been raised by a dissatisfied client. They reported unfriendly and unprofessional behavior from the staff, which is something to be taken seriously. While the company responded to the complaint, the tone of the response was somewhat aggressive and defensive. This incident has left some questions about the business's customer service and ability to handle difficult situations.