San Antonio
South Texas Optical
Overview
Home in SAN ANTONIO, TX. SOUTH MALL OPTICAL is your local Optometrist in SAN ANTONIO serving all of your needs. Call us today at (210) 922-1163 for an appointment.
Features
NFC mobile payments
Credit cards
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
In-store pickup
Wheelchair accessible seating
Appointments recommended
Same-day delivery
Wheelchair accessible restroom
Debit cards
Gender-neutral restroom
Restroom
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Innovativeness
Overall
Pricing
Quality
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This business has both excellent and terrible experiences. The majority of reviews praise the doctor and staff for being friendly, helpful, and professional. Many customers have been coming here for years and have had great experiences. The business has a wide range of payment options, including NFC mobile payments, debit cards, and credit cards. The staff is accommodating and offers same-day delivery, in-store shopping, and in-store pickup services.However, there are some significant issues. Some customers have reported rude and unprofessional staff, including the front desk staff and the owner's family members. There have been complaints about long wait times, poor customer service, and unavailability of appointments. Some customers have even reported being treated unfairly and being hung up on by the staff.The business has a wheelchair-accessible seating area, restroom, and parking lot, which is a positive aspect. However, the presence of wasps and bees in the waiting area and the lack of a courtesy call to inform customers of delays are significant issues that need to be addressed.Overall, the business has a lot of potential, but it needs to work on providing better customer service and addressing the issues mentioned in the reviews.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Medical Service
Optometry
Optician
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