San Antonio
South Texas Pediatric Endocrinology
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This medical center, South Texas Pediatric Endocrinology, has shown itself to be a reputable and caring provider for children's health needs. With a rating of 4.4, it's clear that the majority of patients have had a positive experience. The reception area is clean and welcoming, with a friendly and professional staff who can answer questions and put patients at ease.The office is well-equipped to handle children's needs, with a kid-friendly environment that helps them feel comfortable during appointments. Dr. Straight and her team take the time to explain complex medical information in a way that's easy to understand, using visual aids when necessary. This approach helps parents feel informed and empowered to manage their child's health.The team's commitment to patient care is evident in the way they go above and beyond to meet the needs of their patients. From securing necessary medical equipment to navigating complex insurance claims, they demonstrate a genuine dedication to ensuring that every child receives the best possible care.One area for improvement is the front staff, which can be unfriendly and unhelpful at times. In one instance, a patient had a negative experience with a staff member who was rude and unresponsive. While this seems to be an isolated incident, it's still a notable concern.Overall, South Texas Pediatric Endocrinology is a reliable choice for families seeking pediatric endocrinology care. With a strong focus on quality care and patient advocacy, they have earned the trust of many patients.
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