This civic organization is a well-run business, with a wheelchair accessible parking lot and entrance, making it easy for everyone to visit. The staff is professional and knowledgeable, as seen in the review from Michelle who provided great information and made the client feel comfortable. The organization has a strong focus on safety, as evident from the services they offer.The prices for their services are very reasonable, making it an affordable option for those in need. The South Texas Poison Center is a co-brand of this organization, which speaks to their commitment to providing quality services.However, the single negative review from a client who had a bad experience with a staff member is a concern. The reviewer described the staff member as "yelling" and "insanely rude," which is unacceptable in any business setting.Despite this issue, the organization has a strong reputation, with a high overall rating and many positive reviews. The staff is generally pleasant and informative, as seen in the review from the client who had to call poison control after their child ingested rash cream. The organization's focus on safety and its reasonable prices make it a valuable resource for the community.