South Texas Towing

4.3

• (1 reviews)

304 Provident Ave Avenue, Castroville, Texas 78009

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4.3

1 reviews

Quality

4.3

Pricing

4.2

Overall

4.3

Innovativeness

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

This business location is conveniently open seven days a week from 9:00 am to 6:00 pm, which is quite considerate of the customers. The staff appears to be very helpful and courteous, with many customers praising their friendly and polite attitude. However, some customers have experienced issues with the tow truck drivers being rude and unprofessional, which is a significant concern. One customer had a particularly bad experience where the driver was condescending and drove in circles, while another customer was quoted a 15-20 minute wait time but took almost two hours to arrive. The company's pricing seems to be reasonable, with many customers appreciating the competitive rates. Unfortunately, some customers have been overcharged for their services, including one customer who was charged $780 for a 30-mile tow and a $400 charge for a one-day service due to a deputy's dispatch. The company seems to be innovating in the sense that they have a variety of services, including special vehicle towing and emergency roadside assistance. However, some customers have had to wait for a long time for their services, which might indicate that the company is not as efficient as it could be. Overall, this business location seems to have some strengths and weaknesses, and it may be worth doing further research before using their services.