This location is a wonderful choice for pet owners who want to ensure their animals receive top-notch care while they're away. The staff at Southern Charm k-9 Cottages are clearly passionate about animals and take the time to create a welcoming environment for each furry guest. The kennel is well-maintained and clean, with comfortable and unique themed rooms that cater to individual needs.The owner's commitment to providing exceptional care is evident in every aspect of the business. The staff is knowledgeable and attentive, and the owner is always available to address any concerns. The facility's positive energy is contagious, making it a great place for pets to feel happy and relaxed.However, there is a concern regarding the pricing policy, as evident from one customer's experience. The owners may need to revisit their billing practices to ensure that they are transparent and fair to their clients. Despite this issue, the overall experience at Southern Charm k-9 Cottages is overwhelmingly positive, and many customers have expressed their gratitude for the exceptional care their pets received. The location's accessibility features, such as the wheelchair-accessible parking lot, are also a definite plus.