This location has a well-deserved reputation as a reliable parking spot in the heart of Brooklyn. The staff is usually friendly and efficient, with one attendant taking the time to help with a minor issue with the credit card payment. However, a few instances of poor customer service, such as one employee being rude to a pregnant woman, have left a negative impact. The facilities are generally in good condition, but some reviewers have noted that the parking deck has been under construction for a while, which may be a cause for concern. On the plus side, the location offers electric vehicle charging, and the self-pay system makes it easy to park and leave without any hassle.