This business location is quite a mixed bag. On one hand, it has a wheelchair accessible parking lot and entrance, making it easy for everyone to access. The working hours are also quite regular, from 9 am to 5 pm, Monday to Friday. The staff seems to be responsive to phone calls and emails, and they have a good system of communication.However, there are some issues with the company's management. One client had a nightmare experience with getting in touch with anyone, only to be passed off to another person and still not have their problem resolved. Another client had issues with receiving benefits they paid for, and was accused of violating the agreement.The fees charged by the company seem to be quite high, and some clients have reported not getting the services they paid for. The company's handling of maintenance issues has also been criticized, with some clients feeling that it takes too long to resolve problems.On the other hand, some clients have had very positive experiences with the company. They have reported receiving excellent service, having high-quality tenants, and having their properties managed with care. The company has also been praised for its professionalism, organization, and responsiveness.One major issue that stands out is the company's lack of accountability and transparency. Some clients have reported being accused of violating agreements or having their problems dismissed, only to be told that they must follow a certain process to resolve the issue. This lack of clear communication and accountability can be frustrating and stressful for clients.Overall, while this business location has some good qualities, it also has some significant drawbacks. Clients may want to exercise caution when choosing this company for their property management needs.