The business has a decent reputation with an average rating of 3.7 from customers. However, there are some issues that need to be addressed. Many customers have reported problems with the touchless car wash, including soap not being dispensed, soap remaining on the car, and the rinse not working properly. Some customers have also experienced issues with the coin machines, including it spitting out the wrong amount of change. The prices are reasonable, with a basic wash costing around $6-7. However, the quality of the wash can vary depending on the time of day and the equipment being used. The business has a good selection of products and services, including vacuuming and drying. However, some customers have reported issues with the vacuum not working properly and the drying not being thorough. The business has a convenient location and is open 24/7. However, some customers have reported issues with the cleanliness of the area and the presence of homeless individuals. One of the major issues with the business is the lack of consistency in the quality of the wash. Some customers have reported excellent experiences, while others have reported poor experiences. This inconsistency can be frustrating for customers and may deter them from returning. To improve the business, the owners should focus on ensuring that the equipment is consistently working properly and that the staff is providing good customer service. They should also consider implementing measures to address the issues with cleanliness and homelessness in the area. One issue that stands out is the problem with the coin machines and touchless car wash. Many customers have reported issues with these systems, and it seems that the business has not taken adequate steps to address these problems.